Great American, Chubb, and W. R. Berkley asked U.S. regulators for permission to exclude broad AI liabilities from corporate insurance policies, according to Financial Times reporting summarized by TechCrunch on November 23. An underwriter told the FT that model outputs were too opaque to price confidently. The same reporting named AIG, but AIG later told TechCrunch that it was not seeking to use the exclusions discussed and had no plans to implement them. The cited cases ranged from a $110 million lawsuit over a false Google AI Overview to Air Canada being required to honor a discount supplied by its chatbot. FT-derived claims about the insurers' filings and industry concerns remain attributed to that reporting.

Insurance depends on grouping independent losses closely enough that premiums from many policyholders can absorb a claim. A model embedded across thousands of businesses can disturb that calculation because one defect or repeated false output may generate correlated claims at once. An Aon executive's example contrasted a $400 million loss at one company with 10,000 losses triggered by one agentic system. Exclusion clauses preserve the insurer's balance sheet by moving that exposure outside the contract. Businesses then retain the cost, seek narrower specialist cover, restrict deployment, or pass losses to workers and customers. The exclusion is written into the policy before the first disputed claim reaches an adjuster.